Return Policy

If you are the original end-user or purchaser of one of Thinker-Tinker's products you may, for any reason, return it in its original condition within thirty (30) days of the original date of delivery for a full refund less the original shipping fee and the cost of return shipping. The product must be in its original packaging with all included materials and accessories.

Only items that have been purchased directly from Thinker-Tinker.com can be returned to us. Please contact our customer service at help@playoctobo.com first to request a return. Thinker-Tinker products purchased through other retailers must be returned in accordance with their respective returns and refunds policy. Refunds can take up to 30 days to process and you will receive an email from our shop when it has been completed.

We do not accept returns for international orders or crowdfunding backers for any reason. If you have any questions or concerns, please email help@playoctobo.com